Talk Terminus Solutions
Agentic AI Messaging Solution
Smarter Customer Support with Talk Terminus
Powered by AI, Talk Terminus automates FAQs, sends personalized alerts, and ensures 24/7 support - with seamless handoffs to human agents when needed.
Key Features:
- AI-Powered Conversations: Understand intent, respond smartly, and take contextual actions.
- Workflow Automation: Automate lead capture, bookings, reminders, and updates.
- Multi-Agent Collaboration: Route complex chats to live agents for smooth resolution.
- Omnichannel Integration: Sync with CRM, ERP, and backend tools for unified messaging.
Marketing Solution
Talk Terminus – WhatsApp Marketing Made Easy
Our solution uses the official WhatsApp Business API to help brands connect, engage, and convert customers through personalized, automated messaging.
Key Features:
- Broadcast Campaigns: Send targeted promos and updates.
- Chat Automation: AI chatbots handle FAQs, leads, and replies.
- Rich Media: Share images, videos, catalogs, and more.
- Two-Way Chat: Let customers respond in real time.
- Analytics: Monitor campaign performance and engagement.
- CRM Integration: Seamlessly sync with your CRM or ERP.
Customer Support Solution
WhatsApp Customer Support with a Human Touch
Deliver instant, personalized support on WhatsApp the world’s most preferred messaging app. Our solution ensures fast, efficient query resolution with a human-like experience.
Key Features:
- Unified Inbox: Manage all chats in one place with multi-agent access.
- Smart Chatbots: Automate FAQs and common queries.
- Agent Handoff: Seamless switch to human agents for complex issues.
- Rich Media Support: Share images, videos, files, and locations.
- CRM Integration: Access full customer history for faster resolutions.
- 24/7 Availability: Provide round-the-clock support without a full-time team.
Notifications & Updates Solution
Real-Time Notifications on WhatsApp
Keep customers informed and engaged with instant alerts via WhatsApp - faster and more visible than email or SMS. Powered by the official WhatsApp Business API.
Key Features:
- Real-Time Alerts: Notify users instantly about bookings, payments, or updates.
- Automated Updates: Schedule reminders and trigger follow-ups automatically.
- Personalized Messaging: Use dynamic data like names and order details.
- Rich Media Support: Share PDFs, images, videos, and links.
- Secure Delivery: Communicate via Meta-verified business accounts.
- System Integration: Connect with CRM, backend, or booking systems to automate notifications.
Sales & Shopping Solution
Drive Sales Through WhatsApp
Boost conversions by showcasing products and closing sales directly on WhatsApp - powered by the official Business API.
Key Features:
- Catalog Integration: Display products with images, prices, and details.
- Instant Ordering: Let customers browse, add to cart, and order via chat.
- Personalized Offers: Send tailored deals and upsell suggestions.
- CRM Integration: Sync customer data and order history.
- Cart Reminders: Recover abandoned carts with timely nudges.
- Order Notifications: Automate confirmations, shipping updates, and feedback requests.
Talk Terminus Features
Messaging & Automation Features
- WhatsApp-like chatting capabilities and ease
- Auto replies using bots
- Chat flows to automate WhatsApp responses
- Advanced AI Flow creation for intelligent conversation with customers
- Broadcast messages to multiple contacts at a time
- Schedule broadcast messages to never miss important dates
- Shopping flows with catalogues
- Feedback and survey flows
- 50+ pre-made message templates to pick and start without hassle
- Create templates with easy-to-follow guides and steps
Team Collaboration & Support
- Team availability setup to switch chat from bot to human
- Mobile App for agents/teams to handle chats 24/7
- Meta API onboarding support
- Integration with 10+ backend and CRM systems
Analytics & Insights
- Analytics to make better business decisions for messaging capabilities
- Meta featured language support
Built for Every Kind of Business
Travel Industry
Use cases for Travel Industry
- Flight/Hotel booking confirmations
- Check-in reminders & digital boarding passes
- Travel updates (delay, gate change)
- In-chat booking engine (flights, hotels, packages)
- Travel itineraries & e-tickets
- Loyalty program updates
E-commerce Business
Use cases for E-commerce
- Order confirmation & shipping updates
- Abandoned cart recovery messages
- Product catalogs & promotions
- In-chat product browsing & payments
- Customer support (returns, exchanges)
- Restock & price-drop alerts
BFSI
Use cases for E-commerce
- Transaction alerts & mini statements
- OTPs & authentication
- Loan/EMI reminders
- Insurance renewal reminders
- Fraud alerts & account security notifications
- Customer KYC assistance
Healthcare
Use cases for E-commerce
- Appointment booking & reminders
- Digital prescriptions & reports
- Lab test notifications
- Health tips & post-treatment follow-ups
- Medicine order & delivery updates
- Emergency alerts & helpline
Education & More
Use cases for Education
- Admission/enrollment updates
- Fee reminders & receipts
- Attendance & progress reports
- Student/Parent engagement
Experience the Power of Talk Terminus - Free for 15 Days.
See how Talk Terminus transforms your communication channel and customer engagement.
So far what we have Integrated...
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Shopify
CMS
WooCommerce
CMS
Travel SAAS product
SAAS
Shopify
CMS
WooCommerce
CMS
Travel SAAS product
SAAS
Why Choose Us
Low Code/No Code
Effortlessly connect your CRM and backend systems using a low-code/no-code platform.
AI-Powered
Harness AI to streamline automation and enhance messaging services for faster results.
Rich User Experience & Ease of Use
Provide a smooth, intuitive interface with a focus on usability and engagement.
Transparent Pricing Model
Clear, upfront pricing with no hidden fees, making budgeting easy.
Comprehensive Feature Set
A detailed, well-rounded feature list to meet all your business needs.
FAQs
Everything you need to know about the Talk Terminus
Talk terminus let businesses do marketing, provide customer support, and send important updates to their customers on WhatsApp platform - the most preferred communication channel worldwide. This platform let businesses broadcast and automate messages, run ads, showcase catalogues, provide live chat with agent support, integrate with 3rd party CRMs, leverage AI power and much more.
Yes, we are TechProviders using authentic Meta WhatsApp business APIs
Yes, Talk terminus only makes platform and feature fees. Each message sent through Talk terminus is chargeable directly to WhatsApp official account, except “Free window chats/service messages”. Please find rate sheet as per your country of recipient here:
https://business.whatsapp.com/products/platform-pricing#rates
We will guide you to add payment methods to your Meta account.