Manage your team to support customer inquiries and leads.

• Create your custom “Roles”- set permissions as per your organisation need.
• Configure your team member’s access as per roles.
• Set their availability and configure live chat support as per their availability.

Categories chats, contacts and bots to make the right decision.

• Segmentation of tickets/ leads is easy in Talk Terminus. 
• Tag your members and configure what actions they can perform

Manage contacts and custom contact attributes.

• Configure custom value for your contact e.g. website URL, company name, etc 
• Import unlimited contacts, segment them and perform chatting with them.
• Export your contacts
• Manage opt-ins, opt-outs and blocked contacts easily.

Make better business decisions for messaging capabilities.

• View analytics of your account like no. of messages sent, delivered, charged
• View logs of each and every activity

• Get the platform in your preferred language.

• How easy it would be if you can have your most important portfolios, flyers, rate list, brochure readily available in the platform itself to send on WhatsApp Chat.
• Segment your important documents and use them in chat bots to send to contacts.

• Can view and update your profile
• Update your business informations, view plan and features
• Get access to Billing and Invoices module

• Get alerts in the platform itself for immediate actions like pending bill, etc
• Get important notifications from META about WABA account directly in Talk Terminus